Returns policy

Returns policy

It’s our hope that you will be satisfied with your purchase. If however there is a problem with your order, please email us as soon as possible and we shall try to resolve it.

If you wish to return an item to us, please email us first so that we know to expect it. Returned items will be eligible for an exchange or store credit. Items must be in the same condition as when they were dispatched by us and must be returned within 14 days of purchase. The customer is liable for all return postage costs.

We cannot offer refunds so please check all details carefully and feel free to contact us with any specific questions before buying – we’ll do our best to provide you with any extra information that you may need.

Non-returnable items and final sales

Unfortunately we cannot accept returns on lingerie or items purchased in the sale section. All such purchases are final.